Mitch Headline started Cannon Computers after he saw that the previous computer shop in Cannon Falls closed down.
After working out of his home for the first few months, he realized that it may be time to open a more “professional” brick and mortar storefront. It did not take him long to find a small shop ready to be rented on 4th Street, and the Cannon Computers office was opened.
“I didn't know how much business I was turning away by saying, ‘hey I'm open for business, you can drop it off at my house and I'll fix it in my living room and I'll give it back to you,’” said Headline. “I didn't know how many people were shying away from the fact that I wasn't an established brick and mortar here in town. I just found the spot that I can set up an office in. It's a little more professional when you're meeting someone in an office than when you're sitting down at a kitchen table.”
Cannon Computers offers about anything someone can think of when it comes to fixing computers. Remote support, virus removal, setting up your computer and data migrations are all specialties of Headline’s. He can also help you figure out what is wrong even if you have no idea where to begin with computers.
“I learned at a very young age how to explain things to folks who are non-technical in a matter they can understand,” Headline said. “I taught my great grandmother how to use the internet. I have an exceptional amount of patience.”
Headline has been working on computers ever since he was a kid. He loved taking things apart and finding out how they worked. Eventually, he went to college and graduated with a degree in computer science, and was working in information technology until he decided to open Cannon Computers.
“As soon as I decided to pull the trigger on opening my own business I've been busy, non stop,” Headline said. “Whatever happened with the previous computer shop I'm not sure, because there’s plenty of work. I've kept myself busy the entire time I've been open. There is a lot of work in this town.”
Headline also partially contributes the popularity of his business to the shift to working at home due to COVID-19. He said getting calls about fixing home computers has been common and urgent due to their working from home status.
Outside of setting up new computer systems, which Headline has been doing lately, one of his most popular services right now is helping people pull old information off computers that no longer work.
“Lately, (the most popular service) has been data recovery,” Headline said. “Like getting peoples’ old photos off old laptops or desktops that don’t turn on anymore. I’m able to open the computer up and pull the hard drive out and grab the photos.”
Cannon Computers will also begin offering recycling for electronic devices on June 1. Headline has worked with Ocean Tech, the vendor who recycles the electronics, for about a decade with his past jobs.
“They either dismantle them for the precious metals on the motherboard,” Headline said. “Or, if they can be reused for anything, if it can be refurbished or if they’re still in decent working order, and they donate them to inner city schools, boys and girls clubs, things like that, those can't necessarily afford to buy new equipment.”
Headline is excited about having a new storefront and hopes that he can offer his services to the Cannon Falls area and beyond.
“Cannon Falls is a great small town, a great community,” Headline said. “It's definitely a very loving community. The community is excellent here.”
Cannon Computers is located at 106 4th Street North in Cannon Falls. They can be reached at 651-273-3799 or at their email email@example.com.